<%
  var ticket = locals.ticket || {};
%>
<%- include('../_preview-bar', locals) %>


  


    
    

      
      
Ticket Resolved
      
Ticket #<%= ticket.id %>
    

    
    

      

        
Your issue has been resolved
        

          Hi <%= toName %>, we're happy to let you know that your support ticket has been marked as resolved.
        
      

      
      

        

          Ticket
          #<%= ticket.id %>
        
        

          Subject
          <%= ticket.subject %>
        
        

          Resolved on
          <%= ticket.resolvedAt %>
        
      

      
      

        
Resolution Summary
        

          <%= ticket.resolution %>
        
      

      
      

        
Was this helpful?
        
Rate your support experience to help us improve.
        

          <% [
            { icon: 'fa-solid fa-face-smile', label: 'Great',  color: 'text-success' },
            { icon: 'fa-solid fa-face-meh',   label: 'Okay',   color: 'text-warning' },
            { icon: 'fa-solid fa-face-frown',  label: 'Poor',   color: 'text-error' },
          ].forEach(function(r) { %>
          
            
            <%= r.label %>
          
          <% }); %>
        
      

      

        

          Still having issues?
          Reopen this ticket
          or
          create a new one.
        
      
    

    <%- include('../_footer', locals) %>