<%
  var ticket = locals.ticket || {};
%>
<%- include('../_preview-bar', locals) %>


  


    
    

      
      
Support Request Received
      
Ticket #<%= ticket.id %>
    

    
    

      
      

        
        
We've received your request and will respond shortly.
      

      

        
Hi <%= toName %>,
        

          Thank you for reaching out. Our support team has been notified and will get back to you as soon as possible — typically within 24 hours.
        
      

      
      

        

          Ticket ID
          #<%= ticket.id %>
        
        

          Subject
          <%= ticket.subject %>
        
        

          Submitted
          <%= ticket.submittedAt %>
        
        

          Status
          Open
        
      

      
      

        
Your message
        

          <%= ticket.description %>
        
      

      

        
          View Ticket
        
      
    

    <%- include('../_footer', locals) %>