OrderCancelledEmail

Sipariş iptali bildirimi. İptal sebebi, üstü çizili kalemler ve iade süresi.

Order Cancelled

Preview

Order Cancelled

Order #ORD-20260503-001

Reason: Requested by customer

Pro Plan — Annual ×1

Design System ×2

Refund of ₺1,533.88 in 3–5 business days.

Live preview

Code

// GET /theme/common/email/order/cancelled
res.render('theme/common/email/order/cancelled', {
  layout:    'layouts/blank',
  subject:   'Your order #' + order.id + ' has been cancelled',
  fromName:  'Acme Corp',
  fromEmail: 'noreply@acme.example.com',
  toName:    user.name,
  toEmail:   user.email,
  company:   { name: 'Acme Corp', address: '...' },
  order: {
    id:           order.id,
    reason:       cancellation.reason,
    items:        order.items,
    refundAmount: order.total,
    refundDays:   '3–5 business days',
    currency:     order.currency,
    shopUrl:      '/shop',
  },
});

Source views/theme/common/email/order/cancelled.ejs

<%
  var o = locals.order || {};
  var items = o.items || [];
  function fmtTRY(n) { return '₺' + (n || 0).toFixed(2); }
%>
<%- include('../_preview-bar', locals) %>


  

    
    
      
      Order Cancelled
      Order #<%= o.id %>
    

    
    
      
        Hi <%= toName %>,
        
          Your order has been cancelled. Here are the details:
        
      

      
      
        Cancellation reason: 
        <%= o.reason %>
      

      
      
        <% items.forEach(function(item) { %>
        
          
            <%= item.name %>
            <% if (item.variant) { %><%= item.variant %><% } %>
          
          ×<%= item.qty %>
        
        <% }); %>
      

      
      
        
        
          A full refund of <%= fmtTRY(o.refundAmount) %> will be returned to your original payment method within <%= o.refundDays %>.
        
      

      
        
          Continue Shopping
        
      
    

    <%- include('../_footer', locals) %>