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[Ticket #SUP-4821] New reply from the support team
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Acme Corp <noreply@acme.example.com>
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John Doe <john.doe@example.com>
May 3, 2026 at 10:23 AM
New Reply on Your Ticket
Ticket #SUP-4821
E
Emma
Acme Support · May 3, 2026 at 2:15 PM
Hi John, thank you for reaching out! I've investigated the issue and found that CSV exports for large datasets (>10k rows) were timing out due to a server-side issue. I've applied a fix to your account and increased your export timeout limit.
Could you try the export again and let me know if it works?
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